![]() ![]() With CVS and Publix right next door all of our needs were met. Be sure to check out Maloneys pub down the block, excellent food and laid back atmosphere. The location was great, just a few blocks from the street car stop at York Street. As soon as we told the front desk the maintenance man was at our door and fixed both issues in minutes. The phone didn't work and the toilet kept running after flushing. It is a wee bit dated but still very clean and met our needs. Our suite had a king bed and a sleeper couch and a small kitchen. We were super impressed with the customer service provided by every member of their staff, from the sales manager who handled our group reservation to the front desk, breakfast staff, housekeeping, EVERY employee was cheerful and very service oriented. We reserved a block of rooms at three different hotels and the Home2 Suites was one of them. Our daughter was recently married at the Florida Aquarium. Overall we liked the hotel despite its quirks but they should put safes in the rooms, fix the water pressure in the shower, and ditch the elementary school style breakfast. They also didn't leave coffee out in the lobby all day as they do at most Hilton hotels, making us think perhaps it was also a way to help Starbucks. There was a Starbucks connected to the lobby and we wondered if the breakfast setup was designed to drive people to Starbucks out of frustration. The breakfast was also weird because you had to line up like you were in a 6th grade cafeteria to get the modest Hampton breakfast fare. My only complaints about the room would be the lack of a safe (these really should be standard in all Hilton hotels) and the shower - the water pressure was extremely low. The room itself was fine and clean and things looked new. They did move us to a room on the other side on a higher floor and it was much quieter. We actually had to change rooms after we arrived because our assigned room was overlooking the sixth floor pool and there was a lot of partying and loud music making it impossible to relax. The parking here is expensive ($20 a day) and, while the location is a short drive or Uber to most locations, there is nothing much really around the hotel (other than a Publix a block or so away). I found this very confusing when I first arrived, not sure where I was supposed to go. Some floors seem to have both Hampton rooms and Home2 Suites rooms. This is an odd hotel because, though we were staying in Home2 Suites, it is also a Hampton Inn. ![]()
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